Scheduling
Clients are seen by appointment only.
If you need to cancel or reschedule your appointment, thank you for changing your appointment right away in my online scheduling system so that other clients can obtain access to that time.
If you cancel or reschedule a session within 24 hours of the scheduled session, you will be billed the full fee for the session. If you no show/no call to an appointment, you will be billed the full fee for the session. MoxiePsychology Legacy will run the credit or debit card number you have on file with our scheduling system as soon as it is apparent you will not be in attendance. If you have already paid in advance, we will keep the fee.
You will not be billed due to emergency reasons or the sudden onset of illness of you or your children/family. Please contact me and let me know your situation, and take care!
If you need to cancel or reschedule your appointment, thank you for changing your appointment right away in my online scheduling system so that other clients can obtain access to that time.
If you cancel or reschedule a session within 24 hours of the scheduled session, you will be billed the full fee for the session. If you no show/no call to an appointment, you will be billed the full fee for the session. MoxiePsychology Legacy will run the credit or debit card number you have on file with our scheduling system as soon as it is apparent you will not be in attendance. If you have already paid in advance, we will keep the fee.
You will not be billed due to emergency reasons or the sudden onset of illness of you or your children/family. Please contact me and let me know your situation, and take care!
Payment and refund policy
If you pay for a scheduled session in advance and you decide to completely end counseling before that date, you will be refunded your money as long as it’s more than 24 hours before your scheduled appointment.
If you paid for a session in advance, but you need to reschedule your appointment to a new date, you have the option of having your money refunded or using your balance for your next session.
If you paid for a session in advance, but you need to reschedule your appointment to a new date, you have the option of having your money refunded or using your balance for your next session.
New clients and returning clients
New clients and clients returning clients are required to complete the intake paperwork before the initial session begins. Thank you so much - this helps us get off to a great start. Schedule your appointment here.
Self-pay only
Services are self-pay only – MoxiePsychology Legacy does not accept health insurance.
Telehealth
In regards to telehealth or phone services, Holly L. Harrison is only licensed to carry out treatment within the state of Missouri. Following applicable laws in regards to telehealth means that Holly L. Harrison can only treat clients that are physically within the Missouri border at the time of the counseling appointment.
Inclement weather
In case of poor weather conditions, appointments may be canceled in order to keep everyone safe. Additionally, I definitely understand that when there are school cancelations that children need to be picked up and cared for at home.
If Missouri State is closed, the office will also be closed.
I will always post appointment cancellations and office closures on the Home page of the website (MoxiePsychologyLegacy.com). If the office is closed, your phone calls and emails will not be returned until the next business day that we are open again.
You will not be charged your session fee due to inclement weather.
If Missouri State is closed, the office will also be closed.
I will always post appointment cancellations and office closures on the Home page of the website (MoxiePsychologyLegacy.com). If the office is closed, your phone calls and emails will not be returned until the next business day that we are open again.
You will not be charged your session fee due to inclement weather.
Starting and ending counseling
Attending counseling is a little different than going to your doctor’s office. At your doctor’s office you can attend at any time and go in whenever you are in need of services. You could potentially go months or years without seeing your doctor.
With counseling it is different. Counselors are required to document an official start date and end date of counseling because we have legal and ethical responsibilities for our clients.
Your official start date to our counseling relationship is when you attend your first appointment at my office and you determine whether or not my services are a good fit for you.
Due to legal and ethical requirements, I need to document an official end date to our work together. Please let me know when you feel you have completed counseling or are no longer in need of services.
If I have not seen you in a while, I will contact you either by email, phone, or letter to check-in and see how you are doing. If I do not receive contact back, I will send you a letter. In the letter I will notify you of the exact date in which you need to set up a new session by (or contact me about your status) before I will close out your chart. After our work together has finished, you are always welcome to come back in if you are in need of services in the future.
With counseling it is different. Counselors are required to document an official start date and end date of counseling because we have legal and ethical responsibilities for our clients.
Your official start date to our counseling relationship is when you attend your first appointment at my office and you determine whether or not my services are a good fit for you.
Due to legal and ethical requirements, I need to document an official end date to our work together. Please let me know when you feel you have completed counseling or are no longer in need of services.
If I have not seen you in a while, I will contact you either by email, phone, or letter to check-in and see how you are doing. If I do not receive contact back, I will send you a letter. In the letter I will notify you of the exact date in which you need to set up a new session by (or contact me about your status) before I will close out your chart. After our work together has finished, you are always welcome to come back in if you are in need of services in the future.
Please contact me with any questions
Contact me if you have any questions. I am here to help. I want to make sure that you get the information you need to determine if my services are a good fit for you... So, ask away!
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Holly L. Harrison, MA, LMFT
Relationship, Boundaries, & Communication Expert MoxiePsychology Legacy 1736 E Sunshine St, Suite 408 Springfield, MO 65804 Located inside the Plaza Towers building (417) 771-5932 holly@moxiepsychologylegacy.com |
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